Kcom helps Arrow XL deliver quality customer services

Kcom, part of the KCOM Group, has recently signed a 12 month managed hosting contract with logistics provider, Arrow XL, helping the business provide high quality customer service.Arrow XL, formerly Yodel XL, is the UK’s largest two-man home delivery specialist, delivering around 12,000 products to 6,000 homes each day on behalf of high street and multi-channel retailers.Dave Graham, Operations Director at Arrow XL, said: “Our delivery teams are the face of our clients’ brand, so it’s really important for us to get the delivery right first time for our customer and ensure a high standard of customer ser

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